Question 1

Where do you work?

Accepted Answer

Our head office is in Quebec City and we serve clients across Canada. In Africa, we mainly support organizations in Cameroon and Central Africa through a hybrid model: remote work from Quebec City and on-site missions at key stages.

Question 2

How does a first consultation work?

Accepted Answer

The first meeting, about one hour long, is free of charge. We discuss your goals, your context and your constraints. Within a few days, we send you a recommended approach and, where relevant, a detailed proposal.

Question 3

Do you work with public bodies?

Accepted Answer

Yes. We support government departments, municipalities and public bodies. We know the procurement processes and the public sector's specific requirements for security, accessibility, language and data residency.

Question 4

How long does a typical project take?

Accepted Answer

A proof of concept usually takes 4 to 8 weeks. A complete platform project typically spans 4 to 12 months, with regular working deliveries from the first weeks.

Question 5

Where are your solutions hosted?

Accepted Answer

Depending on your requirements, we deploy in cloud data centres located in Canada, in your own environment or on local infrastructure. For sensitive data, we systematically recommend and document data residency options.

Question 6

Which headsets are compatible with KAYVR?

Accepted Answer

KAYVR runs on standalone Meta Quest 3, Meta Quest 3S and Meta Quest Pro headsets. We can advise you on purchasing, configuring and managing your headset fleet.

Question 7

Do you provide support after go-live?

Accepted Answer

Yes. We offer service level agreements matched to how critical your systems are: corrective and evolutionary maintenance, monitoring, security updates and user support.

Question 8

How do you protect the information we share with you?

Accepted Answer

We sign a non-disclosure agreement before any sensitive exchange. Our practices rely on least privilege, data encryption and access logging, in line with Law 25 and your own policies.

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What our clients often ask us